.duration[data-v-96a3534a]{display:flex;flex-direction:row;align-items:center}main[data-v-11efaa9d]{max-height:100vh}.title_container[data-v-11efaa9d]{display:flex;align-items:center}.container[data-v-11efaa9d]{display:grid;grid-template-columns:repeat(1,minmax(0,1fr))}@media (min-width: 1024px){.container[data-v-11efaa9d]{grid-template-columns:repeat(4,minmax(0,1fr))}}.container[data-v-11efaa9d]{border:1px solid #eaeaec;background-color:#fff;border-radius:10px;max-width:100%;margin-top:2rem;position:relative}.col-1_body[data-v-11efaa9d]{padding-top:4rem;overflow:auto}.col-1[data-v-11efaa9d]{max-height:80vh;flex:1;grid-column:span 3 / span 3;overflow:auto}.col-1_header[data-v-11efaa9d]{padding:.7rem;border-bottom:1px solid #eaeaec;position:absolute;background-color:#fff;width:100%}@media (min-width: 1024px){.col-1_header[data-v-11efaa9d]{width:66.666667%}}.col-1_header[data-v-11efaa9d]{top:0;z-index:10}.ticket_number[data-v-11efaa9d]{color:#73737b;font-weight:500;align-self:flex-start}.ticket_reason[data-v-11efaa9d]{flex-grow:10}.reason[data-v-11efaa9d]{font-weight:600;color:#0f0f1f;font-size:1.2rem}.active_status[data-v-11efaa9d]{color:#73737b;font-size:.8rem}.ticket_action[data-v-11efaa9d]{flex-grow:.8;display:flex;align-items:center;justify-content:space-between}.drop_down[data-v-11efaa9d]{border:1px solid black;padding:1rem;width:5rem;border-radius:8px;margin:0 5px}.menu-items[data-v-11efaa9d]{justify-content:center;align-self:center;text-align:left}.col-1_header[data-v-11efaa9d]{display:flex;width:100%}@media (min-width: 1024px){.col-1_header[data-v-11efaa9d]{width:75%}}.col-1_header[data-v-11efaa9d]{align-items:center}.cardItem[data-v-11efaa9d]{display:flex;align-items:center;padding:1.5rem 1rem 0rem}.avatar-container[data-v-11efaa9d]{background-color:#adadb2;width:30px;height:30px;border-radius:200px;text-align:center;align-self:flex-start;padding-top:2px}.avatar-text[data-v-11efaa9d]{align-self:center;font-size:20px;font-weight:500;color:#fff;margin-top:2}.message[data-v-11efaa9d]{max-width:70%;margin-right:auto;margin-left:1rem}.message-name[data-v-11efaa9d]{font-size:1rem;font-weight:600}.message-body[data-v-11efaa9d]{font-size:.95rem;font-weight:400}.time[data-v-11efaa9d]{color:#73737b}.text-input_container[data-v-11efaa9d]{display:flex;justify-content:center;align-self:center;background-color:#fff;padding:.6rem 2rem 1rem;position:absolute;bottom:0;width:70%}.text-input[data-v-11efaa9d]{background-color:#eaeaec;border-radius:10px;padding:.5rem 1rem;flex:1;width:70%;color:#73737b}.col-2[data-v-11efaa9d]{min-height:50vh;grid-column:span 1 / span 1}.col-2_header[data-v-11efaa9d]{display:flex;align-items:center;padding:.95rem 1.3rem;border-bottom:1px solid #eaeaec;background-color:#f9f9fa}.col2-avatar-container[data-v-11efaa9d]{width:40px;height:40px;background-color:#adadb2;border-radius:200px;text-align:center}.col2-avatar-text[data-v-11efaa9d]{color:#fff;font-weight:600;font-size:1.5rem;padding-top:2px}.col-2_name[data-v-11efaa9d]{margin-right:auto;margin-left:1rem;font-weight:600;color:#0f0f1f;font-size:1.2rem}.contact[data-v-11efaa9d]{padding:2rem;background-color:#f9f9fa}.contact_row[data-v-11efaa9d]{display:flex;margin-bottom:1.5rem;gap:1rem;align-items:center}.contact_text[data-v-11efaa9d]{color:#73737b}.ticket[data-v-11efaa9d]{padding:2rem 1rem}.ticket_title[data-v-11efaa9d]{font-size:larger;font-weight:600}.ticket_row[data-v-11efaa9d]{display:flex;align-items:center;padding:.7rem 0}.ticket_number[data-v-11efaa9d]{flex-grow:.5}.ticket_msg[data-v-11efaa9d]{flex-grow:5}.col-2_ticket_reason[data-v-11efaa9d]{margin-bottom:.2rem;font-size:1rem;font-weight:600}.col-2_active_status[data-v-11efaa9d]{color:#73737b;font-size:.9rem}.sortable{cursor:pointer;font-weight:600}